Returns

We want you to love everything you order, but if something isn’t quite right, you can easily start a return through our Return Portal.

Eligibility

• Returns are accepted within 14 days of your delivery date.

• Items must be unworn, unwashed, and have all original tags attached.

• Swimwear must have the hygiene liner intact.

• Shoes must be returned in their original, undamaged shoe box.

• Sale items are final sale and not eligible for return.

Store Credit Only

• All approved returns will receive store credit only.

• Store credit never expires and can be used on any future online purchase.

Exchanges

• No exchanges at this time.
  If you need a different size or style, your store credit can be used to place a new order.

Return Portal

• To start a return, simply visit our Return Portal.

• Follow the guided steps to submit your return request quickly and easily.

• Customers are responsible for return shipping costs unless otherwise stated within the portal.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours so we can help resolve it.

We also offer FREE returns at our store in Coconut Grove.  Please bring in the filled out return form with your return. You can choose to get a store credit online or in store.