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We hope you love your purchase but if you are not completely satisfied, we will gladly accept your return for a store credit within 14 days of delivery for regular priced items. WE DO NOT ISSUE REFUNDS.
Please do not hesitate to reach out to us via email or the chat for sizing help. The model you see on our website is Sofia, our customer service person. She has tried on every single item (literally-she's the model!) and knows how everything fits. Email your questions to her at firstname.lastname@example.org or use our online chat!
Orders that have already been placed cannot be changed or cancelled. Please be a conscious shopper.
All sale/discounted items are final sale. Please do not return final sale items as they will incur additional shipping charges to be returned back to you.
We suggest shipping back your unwanted items insured as we are not responsible for lost packages. Please ship to the following address:
You should have received this return policy with a form on the back. Please fill it out and mail it along with your return. If you misplaced this form, please email email@example.com and we will email it to you. Please allow 3 to 7 business days to process your store credit once we receive the items.
*Returns can be mailed back OR hand delivered to our South Miami location ONLY.
Non-returnable items include:
Lingerie, accessories, jewelry, and sale/discounted items. This includes items purchased with promotional discount codes. Please do not return final sale items as they will incur additional shipping charges to be returned back to you.
Items must be unworn, unwashed and with original tags attached. Please inspect items thoroughly before returning as we will not accept items that have makeup stains, deodorant stains or smell of perfume. Footwear must include original shoe box.
Thank you so much for supporting our small business!